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1.
We solve thorny people problems
We work on thorny business problems in which people issues
are central. These problems require that we see people
issues in their business context – we cannot be just
business consultants or just HR consultants. We provide the
greatest value when we work on problems in which the
business need is compelling but the problem is murky, the
likely solutions are complex, change management is
difficult, and/or organizational politics are blocking
solutions. We do not look for opportunities to implement
canned solutions that we have used many times before. We
seek client partnerships that call for us to work at the
cutting edge.
2.
We are seasoned professionals
Senior consultants are heavily engaged in all phases of our
projects. We have worked with dozens of companies,
including firms in almost every major industry, over the
past 25 years. Consulting work absorbs us. We do not sell
projects and then hand the real work off to junior
consultants. We believe that a senior team increases the
likelihood of success and is more cost-effective in
addressing thorny problems.
3. We combine practical and theoretical knowledge in our
work
Both practical and academic knowledge are important in
understanding and solving thorny problems. Many years
consulting to major companies and years of academic research
have steeped us in both types of knowledge. We have learned
through experience that academic research and reports of
other companies’ “best practices” almost never provide the
whole answer. However, greater knowledge gives us better
ways of understanding underlying problems, enriches our
solution set, and helps us avoid other companies’ mistakes.
We can call on a wide circle of specialists with practical
and academic expertise as the need arises.
4. Our team includes your people
Most
consulting firms see major projects as opportunities to
develop their junior talent. We see major projects as
opportunities to develop your internal talent. This gives
your firm the option to implement the solution with little
or no consulting help in the future. We will ask that you
provide us, whenever possible, with one or more internal
people who can become part of the consulting team.
 ©
Ledford Consulting Network
2008 |
